Privacy Policy
We value your business trust. This policy describes how Neelkanth Synthetics collects, protects, and utilizes business contact and quotation information.
Compliant with Digital Personal Data Protection Act (DPDPA 2023) · Effective: October 20, 2026
01Scope & Data Controller
This Privacy Policy applies to the digital platform operated by Neelkanth Synthetics (121, Radhey Market, Ring Road, Surat, Gujarat 395002, India). We act as the Data Fiduciary/Controller regarding business contact details, inquiry submissions, and communications provided through our website, WhatsApp API endpoints, and direct communication channels.
02Information We Collect
We collect information strictly necessary to fulfill wholesale fabric inquiries, issue tax invoices, and arrange cargo transport:
Inquiry & Order Details
Business name, contact person name, mobile/WhatsApp number, email address, delivery city, and fabric specifications submitted through bulk quotation forms.
Billing & Tax Information
Goods and Services Tax Identification Number (GSTIN), registered business billing address, and consignee transport destination for road transit permits.
03How We Use Your Data
- To prepare and transmit wholesale price quotes, lot shade cards, and sample dispatch details.
- To generate statutory GST tax invoices and prepare lorry receipts (LR) with road transport booking agencies.
- To answer customer support queries and provide AI fabric recommendations.
- To persist client wishlist selections across sessions using local browser storage.
- Zero Data Selling: We NEVER sell, lease, rent, or trade your contact or business information to third-party telemarketers or advertisers.
04Data Security & Retention
All data transmitted to our platform is encrypted via HTTPS with modern TLS 1.3 encryption. Administrative access to inquiry records is restricted to authenticated wholesale staff using cryptographic hashing and token authorization.
Tax and commercial billing records are retained in compliance with Indian statutory accounting and GST regulations (minimum 6 years). Non-converted catalog inquiries are periodically purged.
05Your Rights Under Indian DPDPA
Under the Digital Personal Data Protection Act (DPDPA 2023), you have the right to request:
- A summary of personal data held about you by Neelkanth Synthetics.
- Correction or updating of inaccurate business contact details.
- Erasure of inquiry data where statutory retention is not required by law.
To exercise these rights, email our compliance desk at privacy@neelkanthsynthetic.com or message our WhatsApp business counter.
Also review our commercial trade terms and cookie policy.